Shipping & Returns
Shipping Policy
If your items can be delivered immediately, they will be shipped 1-5 days after ordering sent.
The delivery takes place within Switzerland, after receipt of payment.
- Flat rate shipping costs CHF 7.-
- Free shipping from a purchase of CHF 300.-
- FREE pickup in store
The customer bears the transport risk when the goods leave our shop. If the delivery is damaged during transport, we recommend that the transport company or the post office draw up a log and inform us within 3 working days.
Errors (typos), changes in price and assortment as well as changes in these terms of delivery are reserved at all times.
Return & Exchange
Please send returns to us within 10 days, stating the reason!
Send back the goods with the accompanying slip or copy of the invoice in the original packaging and in perfect condition within 10 days of receipt of the shipment, postage paid! This only applies to goods that are not embossed, engraved, custom-made, embroidered or used!
If you cannot return or hand over the goods received, or only partially, or only in a deteriorated condition, you must compensate us for the value in this respect.
Please always enclose the delivery note/copy of the invoice so that we can credit your returns immediately. For the reimbursement we also need your bank details. (IBAN number, account holder and exact address) You can write this down directly on the delivery note. As proof of the timely return, please keep the receipt that you received free of charge from the post office when you handed in the package. In the event of a package loss, your return can only be credited upon presentation of this receipt. To meet the deadline, the timely dispatch of the items with the goods receipt is sufficient:
Büschlen Bikesport & more, Schlegelistrasse 1+3, 3715 Adelboden